Contact information
Contact Us
We're here to help you bring nature closer to your home! At ViellGarden, we value our customers and are committed to providing exceptional service for our collection of plants, flower bouquets, and gardening products. Whether you have questions about an order, need plant care advice, want product recommendations, or require shipping information, our friendly support team is ready to assist you.
Get In Touch
Brand Name: ViellGarden
Website: viellgarden.us
Email: support@viellgarden.us
(We aim to respond to all inquiries within 24 hours on business days.)
Phone: +1 415-378-4939
Business Address:
319 North Tacoma Ave
Tulsa, Oklahoma 74127
United States
Business Hours
Our customer support team operates from Tulsa, Oklahoma. Please note our business hours:
Monday - Friday: 9:00 AM – 5:00 PM (CST/CDT - Central Time)
Saturday - Sunday: Closed
Customer Note: If you contact us during weekends or public holidays, your inquiry will be addressed as a priority on the next business day.
Quick Help
Order Tracking
Please include your order number in your email for faster assistance regarding order status and tracking updates.
Shipping Information
We offer free standard shipping on eligible orders within the United States. For complete shipping details, please visit our Shipping Policy page.
Returns & Refunds
For information about returns, exchanges, and refunds, please refer to our Return & Refund Policy page.
Plant Care Support
Need help caring for your new plant or flowers? Our team is happy to provide basic care guidance to help your plants thrive.
Secure Payments
All transactions on viellgarden.us are securely processed using trusted payment providers to ensure your information remains protected.
Customer Satisfaction
At ViellGarden, customer satisfaction is our top priority. We appreciate your trust and look forward to helping you create beautiful indoor and outdoor spaces with our carefully selected plants and floral arrangements.