Contact information

Contact Us

We're here to help you bring nature closer to your home! At ViellGarden, we value our customers and are committed to providing exceptional service for our collection of plants, flower bouquets, and gardening products. Whether you have questions about an order, need plant care advice, want product recommendations, or require shipping information, our friendly support team is ready to assist you.

Get In Touch

Brand Name: ViellGarden

Website: viellgarden.us

Email: support@viellgarden.us
(We aim to respond to all inquiries within 24 hours on business days.)

Phone: +1 415-378-4939

Business Address:
319 North Tacoma Ave
Tulsa, Oklahoma 74127
United States

Business Hours

Our customer support team operates from Tulsa, Oklahoma. Please note our business hours:

Monday - Friday: 9:00 AM – 5:00 PM (CST/CDT - Central Time)

Saturday - Sunday: Closed

Customer Note: If you contact us during weekends or public holidays, your inquiry will be addressed as a priority on the next business day.

Quick Help

Order Tracking

Please include your order number in your email for faster assistance regarding order status and tracking updates.

Shipping Information

We offer free standard shipping on eligible orders within the United States. For complete shipping details, please visit our Shipping Policy page.

Returns & Refunds

For information about returns, exchanges, and refunds, please refer to our Return & Refund Policy page.

Plant Care Support

Need help caring for your new plant or flowers? Our team is happy to provide basic care guidance to help your plants thrive.

Secure Payments

All transactions on viellgarden.us are securely processed using trusted payment providers to ensure your information remains protected.

Customer Satisfaction

At ViellGarden, customer satisfaction is our top priority. We appreciate your trust and look forward to helping you create beautiful indoor and outdoor spaces with our carefully selected plants and floral arrangements.