Billing Terms and Conditions
Secure Payment Processing
At ViellGarden, we prioritize the security of your personal and financial information. We use trusted payment gateways to ensure all online transactions are secure.
All transactions are processed through secure servers using Secure Sockets Layer (SSL) technology with 256-bit encryption. This ensures that your credit card and payment data are safe and cannot be read or intercepted by third parties during transmission. We comply with PCI-DSS standards and do not store your full credit card numbers on our servers.
Accepted Payment Methods
We accept the following forms of payment for all orders:
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Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.
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Digital Wallets: Apple Pay, Google Pay, Shop Pay.
You must provide valid payment information at the time of purchase. By submitting your payment information, you authorize ViellGarden to charge the designated amount to your chosen payment method.
Payment Timing
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Immediate Charge: Your credit card or payment method will be charged at the time your order is placed and confirmed.
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Verification: All orders are subject to payment verification and authorization before shipping. If your payment method is declined or cannot be verified, we reserve the right to cancel your order.
Pricing and Fees
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Currency: All prices listed on our website are in US Dollars (USD).
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Total Price: The total price shown at checkout is the final price you will pay.
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Taxes: Applicable taxes, including sales tax, may be calculated at checkout based on federal, state, and local regulations.
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No Hidden Fees: We do not charge any additional transaction fees or handling fees.
Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.
Chargeback and Disputes
If you have an issue with a charge on your statement, we encourage you to contact our customer support team first before initiating a chargeback with your bank. We are committed to resolving any billing discrepancies amicably and quickly.
Contact Information
For any questions regarding your billing or payment, please contact us:
Brand Name: ViellGarden
Website: viellgarden.us
Email: support@viellgarden.us
Address: 319 North Tacoma Ave, Tulsa, Oklahoma 74127, United States
Phone: +1 415-378-4939